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What to do if you can't add friends on WeChat

2025-10-03 00:47:32 science and technology

What should I do if I can’t add friends on WeChat? Summary of popular solutions on the entire network for 10 days

Recently, "Failed to add friends on WeChat" has become a hot topic on social platforms. Many users have reported that they are unable to add friends, frequent prompts or feature restrictions. This article combines popular discussions and technical analysis on the entire network for the past 10 days to organize structured solutions to help you quickly restore WeChat social functions.

1. Statistics on the high frequency reasons for adding friends to WeChat in the past 10 days

What to do if you can't add friends on WeChat

Cause TypePercentageTypical performance
Frequent operation triggers wind control42%Tip "The operation is too frequent, please try again later"
The new account has not completed real-name authenticationtwenty three%When adding, it directly displays "The other party cannot receive it"
Reported/System determines violation18%Functional restrictions notification (such as temporary ban on 7 days)
Network or version issues12%The search bar is unresponsive or prompts a network error
Restrictions on the other party's privacy settings5%Show "The other party refuses to add"

2. Scenario solution (with operation steps)

1. Risk control restrictions issues
Pause operation: Stop adding/added request immediately, try again at 24 hours apart
Improve account information: Bind the bank card and complete real-name authentication (path: me → settings → account and security)
Appeal unblocked: Submit information through the WeChat customer service portal (path: me → settings → help and feedback → feedback)

2. Technical issues
Updated version: iOS/Android needs to be upgraded to version 87.0 or above
Network reset: Turn off WiFi and switch to 4G/5G, or restart the router
Equipment cleaning: Clean the WeChat cache through the mobile phone housekeeper (path: me → settings → general → storage space ESA)

3. Privacy setting issues
Check the addition method: Make sure to enable at least any "WeChat ID/Mobile Number/QQ Number" method (path: Settings → Privacy → Add My Method)
Close anti-harassment: Temporarily close the "Require verification when adding me as a friend" option (limited to 24 hours)

3. Recent effective folk remedies test list

methodNumber of testersSuccess rateRisk warning
Switch to login device1,200+68%Need to verify with SMS
Bind Sina Email900+52%Need to unbind the original email address
Send cradle continuously- times in circle of friends600+31%May trigger secondary wind control
WeChat campaign donation300+ e-hall27%Requires 3 consecutive days of operation

4. Latest changes in the official customer service channel

After the update in October 2023, the WeChat customer service phone number (95017) has added a new voice menu option:
• Press 1→Payment Question
• Press 2→Account to freeze
Press 3→Friends to add questions(New features)
• Press 4→Complaint and report

V. Preventive measures and suggestions

1. No more than 15 friends are added every day, and no more than 30 passively.
2. Avoid using "Group Central Code Add" for erectile 3 days before the new account
3. Regularly complete the account physical examination on the official account of "WeChat Security Center"
4. Avoid using third-party plugins or unofficial clients

If all the above methods are invalid, it is recommended to keep screenshot evidence to submit the work order through the official website of "Tencent Customer Service". Usually, a specialist will receive a reply within 3 working days. After the social function is restored, it is recommended to maintain low frequency and normal interactions in the first week to consolidate the weight.

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