How to claim compensation from property owners: Comprehensive analysis of rights protection steps and hot cases
Recently, property disputes have become a hot topic on the Internet. Especially when it comes to issues such as leaking houses, damaged public facilities, and substandard service quality, the demand for property owners to protect their rights has surged. This article combines hot cases in the past 10 days to sort out the complete process of claiming property rights and provide structured data reference.
1. Statistics on hot topics in recent property disputes (last 10 days)

| Ranking | topic type | Discussion popularity | Typical cases |
|---|---|---|---|
| 1 | House leak repair delayed | 587,000 | Water leakage in a residential area in Shanghai remained untreated for 3 days after heavy rain |
| 2 | Elevator malfunction causing injuries | 423,000 | Hangzhou owner was compensated 20,000 yuan after his elevator was locked for 1 hour |
| 3 | Illegal parking fee increase | 361,000 | Monthly car rental fees in a community in Chengdu suddenly increased by 200% |
| 4 | Public area income is not transparent | 289,000 | Beijing community advertising revenue exceeds one million per year but has not been announced |
2. List of necessary evidence for property claims
| Evidence type | Specific requirements | legal effect |
|---|---|---|
| On-site photos/videos | Original file with time watermark | direct evidence |
| Maintenance request record | Written receipt stamped by the property | core evidence |
| Third-party testing report | Issued by CMA certification agency | authoritative evidence |
| medical expense receipt | Original official hospital invoice | Basis for compensation |
3. Step-by-step claim guide
Step one: Notify the property in writing
Mail the "Maintenance Reminder Letter" through EMS, and keep the delivery voucher and property signature record. The law requires the property to respond to emergency repair reports within 24 hours.
Step Two: Solidification of Evidence
Use a blockchain certificate storage platform (such as the "Rights Guard" APP) to instantly fix evidence, and the cost of electronic certificate storage recognized by the judiciary is only 5-20 yuan/time.
Step Three: Negotiate Compensation
Refer to the table below for compensation standards for common items for negotiation:
| damage type | Compensation scope | Legal basis |
|---|---|---|
| property damage | Maintenance costs + depreciation compensation | Article 1165 of the Civil Code |
| personal injury | Medical expenses + lost work expenses × 1.3 times | Article 1179 of the Civil Code |
| mental damage | 500-5000 yuan | The Supreme Law Interprets Article 23 |
Step 4: Administrative Complaint
Call the mayor’s hotline 12345 or submit a complaint to the Property Department of the Housing and Urban-Rural Development Bureau. According to regulations, the administrative agency should handle it within 15 working days.
4. The latest successful cases of rights protection
In June 2024, the Nanjing Gulou District Court ruled that a property company failed to clear the water in the corridor in time, causing the owner to fall and injured himself. The company should pay a total of 48,763 yuan in medical expenses, nursing expenses and emotional comfort, setting a new high in compensation for similar local cases.
5. Special reminder
1. Pay attention to the exemption clause in the property contract, but the format clause will be invalid if it increases the owner’s liability.
2. If the amount involved exceeds 10,000 yuan, it is recommended to hire a professional lawyer
3. The statute of limitations for litigation is 3 years from the date of knowledge that the rights and interests have been damaged.
By systematically collecting evidence and claiming rights in accordance with the law, owners can safeguard their rights and interests through legal channels. It is recommended to collect the table data in this article and follow the steps when encountering disputes.
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