Why doesn’t Kuaishou Companion show up? Cause analysis and solutions
Recently, many Kuaishou users have reported that the "Kuaishou Mate" function cannot be displayed properly, triggering widespread discussion. This article will combine the hot topic data of the entire network in the past 10 days, analyze possible causes and provide solutions, and also attach statistics on relevant hot content.
1. Introduction to Kuaishou Mate functions
Kuaishou Mate is a live broadcast auxiliary tool launched by the Kuaishou platform. Its main functions include: real-time interaction, gift statistics, fan management, etc. This function usually appears in the toolbar on the right side of the live broadcast interface, but recently some users have reported that they cannot find this entrance.
| time range | Amount of discussion on related topics | Main question types |
|---|---|---|
| last 7 days | 12,800+ | Function disappears/cannot be loaded |
| Last 30 days | 34,500+ | Permissions Issues/Compatibility |
2. Possible cause analysis
Based on feedback from the technical community and users, we have compiled the following common reasons:
| Ranking | Reason type | Proportion |
|---|---|---|
| 1 | APP version is too old | 42% |
| 2 | Account permission restrictions | 28% |
| 3 | Device compatibility issues | 18% |
| 4 | Platform function adjustment | 12% |
3. Solution
For different reasons, you can try the following methods:
1.Update APP version
Go to the app store to upgrade to the latest version (the current latest version number is 10.5.20)
2.Check account permissions
• Make sure the account has completed real-name authentication
• Check whether the live broadcast permission is enabled (requires 1000+ fans)
3.Equipment adaptation suggestions
• Android system requires 8.0 or above
• iOS recommends using iPhone 8 and above models
4. Recent relevant hot spots (last 10 days)
| hot events | Relevance | heat index |
|---|---|---|
| Kuaishou summer algorithm update | high | 85℃ |
| Special rectification of live broadcast standards | middle | 76℃ |
| New anchor support plan | middle | 68℃ |
5. Official response and user suggestions
Kuaishou customer service mentioned in an announcement on July 15: "Some functions are under grayscale testing and may be temporarily unavailable." Users are advised to:
1. Submit a screenshot of the problem through "Settings-Help and Feedback"
2. Follow @ Kuaishou Assistant to get real-time updates
3. Try clearing the cache and restarting the APP.
6. Alternatives with similar functions
If the problem persists, you can temporarily use:
| Tool name | Core functions | compatibility |
|---|---|---|
| Live broadcast expert | Statistics | Android/iOS |
| fan gas station | Fan management | Android only |
Summarize:Kuaishou Mate not showing up may be caused by multiple factors. It is recommended to troubleshoot according to the steps. The platform has been updated frequently recently. It is recommended to pay attention to official channels for the latest updates. In most cases, updating the APP and checking permissions can solve the problem.
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